Transport and delivery

How are orders sent?

We send orders through the courier company DPD. Delivery of the package is usually on the second day after dispatch within the territory of the Slovak Republic. Alternatively, you can choose any shipping company in the Slovak Republic as the collection point. A personal collection point in our stores is also available via the mailroom or. There is also the possibility of cash on delivery. In this case, it can be delivered to you by a DPD courier or you can have it sent to any branch of the courier, where you will also pay it.

When will I receive the goods I ordered? What are the delivery times of the goods?

If the product is not in stock, we produce it to order. Delivery time is usually within 21 days of receipt of payment for the order. The estimated delivery date is indicated for each product on the website. Delivery times may extend in the pre-Christmas period.

How can I track my shipment?

After changing the status of the order to sent, you will be sent an information e-mail with the package number. After clicking on track shipment, it should automatically redirect you to the shipping company's page, where information will be available regarding the shipment status of your shipment.

To which countries do you deliver your products?

We ship orders worldwide. For more information, please contact our customer support by phone at +421 948 800 020 or by email at The infoline is available on weekdays from 8:00 to 17:00, on weekends from 12:00 do 19:00.

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